Hello all
I stayed at The Lighthouse "B&B" in Tytherington, Frome, Somerset, UK recently with my partner as we were passing through. On arrival, a few things made us feel that all was not as it seemed:
1. On check-in, a jar of "Esoteric Breast Massage Cream" was prominently displayed on the reception counter for purchase. It immediately struck us as very strange. When reception was unattended this was in a glass display case marked at 12.00 (UKP) for a "small pot", along with Esoteric Massage Cream, Meditation pillowcases, healing eye pillows and incense. Not your usual hotel shop stock.
2. We were given a card stating no alcohol was allowed on the premises, but no reason was given. Based on this, I wondered if we were staying in a rehab centre and it made me very curious.
3. In our room, we were bemused by large blue logo/symbols printed on our pillowcases. In fact when I saw them, I immediately joked that we were staying at a strange Cult's HQ. This was way before I even thought about googling; maybe I watched too much Dr Who in my youth.
4. When we asked for a cup of tea at their "Love in a Cup" Cafe, we were offered herbal teas and told that all were caffeine-free. That was ok, except that when we said we would like a normal tea with milk, we were abruptly told we couldn't have it, but no reason given. Also, the only milk we could have was Soy, Rice or Coconut (has anyone had tea with coconut milk?!!). Curries were available for meals (which we did not try). Breakfast was very simple and bland, again no dairy, caffeine or gluten, it included cereal and a few chopped fruit, eggs and gluten free toast. No bacon was available for breakfast, yet sausages were allowed (odd). I guess we did not like being told what we could and could not have when we were paying guests in a full-priced B&B. There was no explanation given for these dietary restrictions.
5. In the Library area (a sitting room on the ground floor, large pic of Mona Lisa on wall), Serge Benhayon's blue books were displayed plus a book on Leonardo da Vinci, one called "Bridging Foods", another called "Tuning In". No other books. The room directory informed us that books by Alice E Bailey were available too, but I did not see them. I looked at a couple of the blue books and was even more alerted to the strangeness of where we were staying.
6. B&B paying guests seemed to be tolerated and were almost ignored compared to some other people there, who were perhaps part of Universal Medicine or their "clients". I can only describe the staff as, "not with it" - no chat, banter or friendliness whatsoever; We felt extremely uncomfortable. Any requests were met with flat replies and not what you would expect in a service industry establishment.
I Googled Serge Benhayon and amongst other websites, found the Rickross forum; then subsequently saw the news coverage and investigation in Australia. I also saw they had bombarded Twitter with "Universal Medicine Officials Clear Rumors" spam during the Australian media attention.
The property in which the Lighthouse is based is big and clearly has had extensive renovation since its acquisition. It was previously called The Grange. However, paying B&B guests only have access to a small area of the main building (reception, the cafe, "library" and the outside pool area). The rest of the main building has blinds down and is marked "Private". A sign at the front says: Lighthouse, Education, Training (or similar, can't remember exact wording). Some rooms were visible showing massage tables and other non-specific equipment.
There is a "Creative Aquatics" indoor pool at The Lighthouse which seems to be run by Simone Benhayon (google her and you will find she is a swimming instructor, so one would guess this is a swimming school?). There was no literature to find out what it was about. The indoor pool was not mentioned to us (mere!) guests, although there is a list of daily opening times on the pool area door. We were told we could swim in the unheated outdoor pool (not likely, it was freezing and had a green hue to it!). In addition there is a fish stocked pond on the property, open to guests and outsiders for fishing, for a fee.
The B&B guest bedrooms are located in a stable block, all plainly decorated, adequate for their purpose but with a "cell-like" ambience due to the ceiling skylight being the only natural source of light/fresh air. In the room there was a schedule of healing services offered, but no prices. Also offered were "healing symbols": children's, Mini, and Adult, and under the heading "Universal Medicine": Massage Cream, House Clearing (??), Mineral Salts and Eye Pillows. No prices.
Overall we did not feel at all comfortable there, which is why I looked into it further on the internet. And, from what I have now read, I am not happy about unknowingly paying into this organisation via staying there for even just one night's B&B (and not cheap!). We were not coerced into anything (wrong target market I guess); I just saw and read and decided that none of it was for me. However I would be very unhappy if a friend or loved one became involved, and sympathise with those drawn in and their families.
I was going to leave a review for the Lighthouse, Frome on Tripadvisor, but I notice many "one reviewers" on there saying it is wonderful and the only people with genuine but negative comments received a brusque response from management. I decided not to leave the above review as I would be identifiable to them from my Tripadvisor name, they have my personal details and I don't trust this organisation. So I am leaving it here instead for others to make up their own mind.
I will continue to monitor this website and hope the above is helpful to someone.
Good luck to all those adversely affected.
Sincerely
Esocynic.
PS Incidentally, if Lighthouse claims UM are just a client (reply to 11 August review on Tripadvisor), then why is Universal Medicine a company registered there?
[
www.companiesintheuk.co.uk]
And another link between the two
[
company-director-check.co.uk]