I just posted a similar message under my landmark for cats thread. I came home from work and found a letter from Landmark stating that they had heard that I was unsatisfied with my experience at the forum and since I had not gotten the results I wanted, they were refunding my money! That's great, but I wonder if that happens for everyone. I did tell the guy who hauled me in (he is also a coach) about my thoughts after the forum. What do you think, was it him or my videos that drew Landmark's attention? Just curious.
Glad to see you found your way over here to post this. I think Landmark is aware of what's happening over on youtube, and that is why they are offering you your money back. I have never heard of anyone getting a refund if they stay past Friday even if they are unsatisfied. Typically, when someone is unsatisfied Landmark's response is "you're running your racket" but this is done in the confines of Landmark, not out there on youtube for the general public to witness.
Others here may offer more insight than me, but I am very happy for you! (now buy me a beer why don't ya!)
I also received a full refund. It took me a long time to get it, I had to keep hassling and I wrote them a letter. I think I may also have threatened to report them to the Department of Trade. They never returned my calls or acknowledged the letter but eventually a cheque arrived. Marmat.
I never gave them dime one, but after many phone calls (including a recruitment manager that got caught lying on the phone...it was priceless, btw) I got a bona-fide letter of apology for my experiences as a "guest," since those freaks weirded me out and I'd said NO to the Forum a bazillion times. The letter was chock full of passive-responsibilty taking LE jargon and, as a piece of writing-- grammatically horrible to the English language, but nonetheless, overnight FedExed to my house.
And one day I'll get Rick to post it if I can find the damn thing.