So, yeah, I definitely trust research from Irvin Yalom, who's study was put in there. His point/finding about the critical nature of a group leader versus an empathetic nature of a group leader seems to make sense to me.
In fact, I can remember a few years ago, while having 2 different therapists at the same time, one of them was extremely patient, empathetic, loving, and able to "
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Large Group Awareness Training, "Human Potential"