Landmark Apology?
Posted by: Dafellah ()
Date: May 08, 2004 01:12PM

Hi there

I sent an e-mail to Landmark Head Office (using another mail service) to complain about the calls that I was getting after I withdrew from the post-forum seminar series where I had to threaten them with an official police complaint.

It appears on the face of it that they are obviously concerned about what I had to say. No doubt as I have read through the postings about what they are like when it comes to criticism I remain skeptical but here is their response if I get anymore replies I'll post them here if they are warranted.

Interesting to see that they "do take note" when required

D

***************************************************

--- "Rose Chastain" <rchastai@landmarkeducation.com> wrote:

Dear Sir/Madam,

I received your email, forwarded to me from the Web manager. I
am sorry to hear of your experience and I thank you for letting
us know. This is not at all what we are committed to in our
business practices and I apologize.

I would like to put in the correction in our company and I would
appreciate it if you let me know what city the Landmark Forum was in.

Please let me know as soon as possible so that I can make sure
that no other customers have this experience.

Thank you,

Rose Chastain
Assistant to the Vice President
Phone: 415-616-2423
Fax: 415-616-9207

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Landmark Apology?
Posted by: patrick-darcy ()
Date: July 02, 2004 09:23AM

this is standard landmark boloney. they will of course
sound apologetic and then in private slam the people
that let u get away from them.

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