Landmark Apology?
Date: May 08, 2004 01:12PM
Hi there
I sent an e-mail to Landmark Head Office (using another mail service) to complain about the calls that I was getting after I withdrew from the post-forum seminar series where I had to threaten them with an official police complaint.
It appears on the face of it that they are obviously concerned about what I had to say. No doubt as I have read through the postings about what they are like when it comes to criticism I remain skeptical but here is their response if I get anymore replies I'll post them here if they are warranted.
Interesting to see that they "do take note" when required
D
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--- "Rose Chastain" <rchastai@landmarkeducation.com> wrote:
Dear Sir/Madam,
I received your email, forwarded to me from the Web manager. I
am sorry to hear of your experience and I thank you for letting
us know. This is not at all what we are committed to in our
business practices and I apologize.
I would like to put in the correction in our company and I would
appreciate it if you let me know what city the Landmark Forum was in.
Please let me know as soon as possible so that I can make sure
that no other customers have this experience.
Thank you,
Rose Chastain
Assistant to the Vice President
Phone: 415-616-2423
Fax: 415-616-9207