Maurice wrote:
Quote
their blinkers are on good and proper and they're trained to think of a 'no' as a 'no for now'
That really puts it in a nutshell. 'No' meaning 'no-for-now', rather than being heard as 'I am not interested, no now, not ever.'
Says everything that Werner started out as a high pressure salesman. Prime directive for these types of salespeople is that 'no' does not mean, 'respect this person' refusal and go away'-- for them, 'no' means 'keep pushing.'
A person for whom 'no' means 'no-for-now' rather than 'no-and-this-means-no-for-all-time-in-all-corners-of-the-universe' operates from a position of perverse strength.
The phrase for this is 'Its like reasoning with a box of rocks.'
Thier lack of regard for other people's preferences is a lack of empathy that is the interpersonal equivalent of a bunker.
Actually listening to people's preferences, and respecting those preferences is hard work. If you respect the word 'no' it will mean something to you. A refusal or hesitation expressed by another person will [u:583ef50635]matter [/u:583ef50635]to you.
People with that kind of empathy expend more effort when communicating than than those who dont have empathy and do not hear 'no' as 'no.'
Perceiving another person's prefernce and respeting another person's preference takes effort.
People without regard for other people's preferences are free to just bull their way throughencounters free from the hesitations that hobble those who were raised to give a damn what other people prefer and to show respect and back off if another person says 'no.'
That may be part of the attraction of this sort of LGAT training. You are trained to ignore other people's preferences and become anesthetized to them. Sad to say, there are some occupations like marketing, where this mulishness can lead to financial success.
But, IMO this sort of thing has a dehumanizing effect.
If you dont have regard for the [b:583ef50635]actual preferences [/b:583ef50635]of the other person, caring only for yourself or your groups ideology, another person's 'no' becomes just a set of funny noises that do not match the pattern you are looking for. And the person making that set of funny noises is no longer a person, just an object to manipulate until he or she will make the right set of noises and sign up for a training.
Meanwhile the person who is saying 'no' and assumes they are being listened to as a person, when in fact they are [b:583ef50635]not [/b:583ef50635]being regarded as a person will eventually get confused, then exhausted during an encounter in which they keep stating thier preference ('no') and it goes unheard.
You risk getting so *worn down* by having your repeated attempts at 'no' going unheard that you could end up going right on back...
So, its worth asking whether the LGAT folks are being trained not to listen for [i:583ef50635]meaning[/i:583ef50635], but to listen for the right pattern of stimulus-response.
Maybe the recruiter isnt even perceiving another person when making these calls, but perhaps is behaving like a rat in a Skinner box, pushing at the button ([u:583ef50635]you[/u:583ef50635]) trying to elicit a specific reponse--
'Okay, I'll come on in for a training'.
Any set of sounds you make that dont match up with an agreement to come in for anothe round is a signal 'keep on trying'.
As long as you say 'no' they probably dont hear your humanity. They just hear funny noises that mean 'gotta keep trying'.
Some speculations:
It will be interesting to ponder if recruiters are trained to listen for voice tone.
If you put a lot of energy into saying F off, they may see that as encouraging. (Good, he's angry. If you keep him angry, eventually he will get worn out and come in.)
If you show weakness and hesitation...maybe that is taken as another opening.
Ugh.